RFI Log
RFIs Log
This page lists the RFIs that are logged in the current Project Center project. Select the subject of an RFI to view its details. External and internal (Project Center) users see the same information unless otherwise noted.
To only see RFI actions assigned to you, select the My RFI Actions log.
RFI categories
Use the RFIs drop-down list to filter the list of RFIs by category. The categories are as follows:
All My Actions
This category lists all RFIs assigned to the current user.
My Open Actions
This category lists all RFIs assigned to the current user with an open status.
My Pending Actions
This category lists all RFIs assigned to the current user with a pending status.
My Completed Actions
This category lists all RFIs assigned to the current user with a completed status.
Categories available to Project Center users
In addition to the categories listed above, Project Center users (internal users) can see the following:
All
Displays all RFIs that have been logged for this project.
Pending Incoming
Displays RFIs that were sent via Info Exchange that need to be received in Project Center. When an RFI or RFI response is logged on Info Exchange, it will appear in this category.
Open
Displays all open RFIs.
Awaiting Action
Displays RFIs that have been received, but they:
Have not been assigned, or
Have been assigned and all answers have been received, but there has been no response sent to the RFI author.
Awaiting Response
Displays RFIs that have been sent out with a due date for another contact to review that you have not received back yet.
Response Overdue
Displays RFIs that have been assigned with a due back date, but the answers are overdue.
Overdue
Displays all project RFIs that have not had a response sent to the RFI author by the due date (the due date was filled in when the RFI was entered).
All Closed
Displays RFIs that have had a response sent to the RFI author and there is no further action required.
Columns
Overdue
The icon displays to the left of RFIs that are overdue. The icon displays to the left of RFIs that are due in 8 days or less.
ID
The ID number of the RFI.
Sender ID
The number the contractor gave to the RFI.
Subject
The subject of the RFI. Select to open the RFI page to view its details.
Status
The current status of the RFI.
Total Days
The number of days the RFI has been in an open status. The count starts from the start date, which is either when the item was created or the received date and ends either now or when it was closed if a closed date was entered. If it is re-opened, it displays the count from when the RFI was created. It is based on calendar days (not business days) and does not consider holidays in its calculations.
Received
The date the recipient received the RFI. The field also displays the RFI purpose and who sent the RFI.
Forwarded
The date the RFI was forwarded. The field also displays the purpose for which the RFI was forwarded.
Response
If an RFI has been forwarded to you, select Respond to open the Send RFI Response page. If a response has already been logged, then the date of the RFI response, the action taken for the RFI and the name of the user who sent the response are displayed.
Closed
The date the RFI was closed. The field also displays the action taken for the RFI and the name of the user who closed the RFI.
Log Page Tools
The following tools are available in the RFIs log toolbar. For more information, refer to Log Page Tools.
Send RFI
Select to open the Send RFI page to add a new RFI.
External users must be part of a permission set that grants access to create RFIs.
To access this page
From the toolbar, select View > Contract Management > RFIs.
If RFIs are not available to you, see Make a Project Center Project and Its Activity Centers Available on Info Exchange.