Newforma Connector Service (NCS) – How to disconnect/remove a project
This guide explains how to disconnect/remove a project that is already connected between Newforma Project Center (NPC) and a connector (e.g., Procore) using NCS. Disconnecting a project can be useful if you’re reconfiguring your integration or retiring a project.
Who Can Disconnect a Project?
Only users with specific administrative roles can perform this action:
| User Role | Disconnect Permission |
|---|---|
| Global Admin | Yes (All Projects) |
| Project Admin | Yes (Only assigned Projects) |
| Ball-In-Court User | No access |
Note: Only Global Admins and assigned Project Admins have access to the Disconnect option.
Key Notes Before You Disconnect
- You can disconnect any project — whether it’s Active, Archived, or has connection/sync issues.
- All configuration, settings, and field mappings will be lost once a project is disconnected.
- To re-establish a connection, you’ll need to go through the entire connection setup process again.
Steps to Disconnect/Remove a Project
- Log in to the Connected Projects page using your Global Admin or Project Admin credentials
- Locate the project you want to disconnect
3. Click the Edit (✏️) icon next to the project.
4. In the Edit Configuration page, scroll to the bottom-left corner.
5. Click the Remove button.
6. A pop-up dialog will appear. Check the confirmation box to enable the Disconnect button.
7. Click Disconnect.
8.You will see a success message confirming the project has been disconnected.
Disconnecting Projects Not Found in NPC or Connector
For projects that have already been deleted from NPC or the connected system:
- You’ll see a Disconnect button instead of Edit on the Connected Projects page.
2. Click the Disconnect button.
3. A pop-up dialog will appear. Check the confirmation box to enable the Disconnect button.
4. Click Disconnect
After Disconnection
- The project will no longer appear as a connected item in the NCS Dashboard.
- Any future syncs or updates from NPC to the connector (or vice versa) will not occur until reconnected.
Need Help?
If you’re unsure about your permissions or experience issues during disconnection, please contact Newforma support (support@newforma.com) for further assistance.