Force email filing in NPC Outlook Add-in: FAQs
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11 hours ago
FAQ’S
| Question | Answer | Notes |
|---|---|---|
| When will force email filing available in NPC Outlook Add-in? | This feature will be available with NPC 2025.2 and above | |
| Which Outlook platforms support the Force Email Filing feature? | Supported Outlook platforms for Force email filing: 1. Office 365 Outlook 2. New Outlook for Windows 3. Outlook Online | |
| Which Outlook platforms do not support the Force Email Filing feature? | Force email filing isnt supported in below Outlook platforms: 1. Outlook 2016, 2019 2. Outlook for Mac 2016, 2019 3. Outlook for iOS/Android | |
| Can I change the language of the Smart Alert pop-up? | The theme and language settings for the smart alert pop-up are determined by the user’s Outlook configuration, not by the Outlook Add-in itself. | |
| In Classic outlook, why is Smart alert popping up when I have project selected in File on Send? | Its a Microsoft limitation in classic outlook which cause the force-filing pop-up to appear regardless of project selection in File on Send. | |
| I see duplicate NPC Outlook Add-ins appearing in Classic Outlook after enabling Force email filing. | If you notice duplicate instances of the Newforma Project Center Outlook Add-in, we recommend clearing your cache and allowing 24 to 72 hours for the issue to resolve. Note: You can continue using the Add-in during this time. All operations will remain unaffected. | Use following article to delete cache via Admin. Section: How to clear cache via group policy Force email filing for Classic Outlook: Set-up Guide |
| Whenever I send an email, I get the notification “Newforma Project Center is working on your request“ shown for a few seconds. What is it about? | For all 2025.2 NPC users, this banner is added by Microsoft for the smart alert functionality we have introduced for the new Outlook Add-in feature: Force email filing. | The banner will appear when the add-in is determining whether or not to show the smart alert for a user. If you do not have the force email filing setting for the add-in set in 2025.2, the smart alert pop-up will not show up for you. |